RHRed Hills Operations

Meet Your Workforce

AI Employees Built to Work Your Way

Choose an AI Employee designed for the work your business needs done, then customize their knowledge, responsibilities, communication style, and approved capabilities around your operation.

📞

AI Receptionist

💬

Customer Support

📈

Sales Assistant

📅

Scheduling Assistant

Roles for real work

Meet Your AI Employees

Start with the role that solves the problem in front of you. Every employee can be configured around your business, policies, processes, and preferred way of working.

📞Popular starting point

Receptionist

AI Receptionist

Welcome customers, answer common questions, route conversations, and help with scheduling requests.

Designed to help with

  • Customer greetings
  • Frequently asked questions
  • Conversation routing
  • Scheduling support
💬

Customer Support

Customer Support

Resolve common customer issues, provide helpful guidance, and escalate complex requests to the right person.

Designed to help with

  • Frequently asked questions
  • Troubleshooting guidance
  • Support request intake
  • Human escalation
📈

Sales

Sales Assistant

Qualify leads, answer service questions, collect prospect details, and guide customers toward the next step.

Designed to help with

  • Lead qualification
  • Service explanations
  • Contact detail capture
  • Sales handoff
📅

Assistant

Scheduling Assistant

Help customers find available times, book appointments, and manage scheduling requests when approved capabilities are available.

Designed to help with

  • Scheduling request intake
  • Appointment detail collection
  • Rescheduling support
  • Calendar handoff
⚙️

Operations

Operations Coordinator

Support internal teams with procedures, recurring workflows, task guidance, and operational knowledge.

Designed to help with

  • Process guidance
  • Procedure assistance
  • Internal knowledge support
  • Recurring workflow guidance
🧠

Assistant

Knowledge Assistant

Answer company and product questions from approved Knowledge while clearly separating sourced facts from general guidance.

Designed to help with

  • Company and product FAQs
  • Knowledge-grounded answers
  • Source-aware explanations
  • Human escalation
✍️

Assistant

Marketing Assistant

Draft practical social content, campaign and blog ideas, and website copy using approved business context.

Designed to help with

  • Social content drafts
  • Campaign and blog ideas
  • Website copy assistance
  • Claim-safe revisions
✨

Custom

Custom AI Employee

Start with an empty configuration and build a custom AI employee around the work your business needs done.

Designed to help with

  • Custom responsibilities
  • Custom communication style
  • Custom instructions
  • Approved capabilities

Your operation, your standards

Built for the Role. Trained for Your Business.

The role is only the starting point. Once you choose an employee, Red Hills lets you define who they are, what they are responsible for, how they communicate, what business knowledge they can use, and which approved tools or capabilities they may access.

Your Business Knowledge

Teach your employee about your services, policies, procedures, FAQs, and other approved company information.

Your Communication Style

Shape how your employee speaks and responds so interactions feel appropriate for your business.

Clear Responsibilities

Define the employee's mission, responsibilities, instructions, and boundaries.

Approved Capabilities

Control the tools and actions available to the employee as your Red Hills workforce expands.

A clear starting path

From Role to Ready

  1. 1

    Choose Your Employee

    Start with the role that best matches the work you want help with.

  2. 2

    Make Them Yours

    Add your business knowledge, instructions, personality, and approved permissions.

  3. 3

    Put Them to Work

    Test your employee, refine how they work, and use the Red Hills deployment options available to your Workforce package.

Ready to Build Your AI Workforce?

Tell us a little about your business and the work you'd like help with. We'll help you explore where a Red Hills AI employee could fit into your operation.

Contact Us

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