These Terms of Service govern your access to and use of the Red Hills Operations platform, website, and related services. By creating an account or using our services, you agree to these Terms.

Our Services

Red Hills Operations provides AI-powered business software designed to help organizations automate operational tasks, deploy AI employees, organize business knowledge, and improve customer experiences.

Eligibility

You must be at least 18 years old and authorized to enter into a legally binding agreement on behalf of yourself or your organization.

Account Responsibilities

• Maintain accurate account information.
• Protect your login credentials.
• Notify us promptly of unauthorized account access.
• You are responsible for activity performed under your account.

Subscriptions & Billing

Certain services require a paid subscription. Subscription pricing, billing frequency, and included features are presented during the checkout process.

Payments are securely processed through Stripe. Subscription fees are billed automatically unless cancelled before the next billing cycle.

Free Trial

Eligible customers may receive a free trial. If payment information is collected during signup, your subscription will begin automatically at the end of the trial unless cancelled beforehand.

Customer Data

You retain ownership of all business data you upload or create using the platform.

Red Hills Operations processes customer data solely to provide and improve the services requested by you. We do not sell customer data or use private customer information to train public AI models.

Acceptable Use

• Use the platform lawfully.
• Do not attempt unauthorized access.
• Do not interfere with platform security.
• Do not upload malicious software.
• Do not use the platform to violate applicable laws.

Intellectual Property

The Red Hills Operations platform, software, branding, and related intellectual property remain the property of Red Hills Operations unless otherwise stated.

Service Availability

While we strive to provide reliable service, we do not guarantee uninterrupted availability. Scheduled maintenance, updates, or events outside our control may temporarily affect service.

Limitation of Liability

To the maximum extent permitted by law, Red Hills Operations shall not be liable for indirect, incidental, consequential, or special damages arising from the use of the platform.

Termination

We reserve the right to suspend or terminate accounts that violate these Terms or applicable laws. Customers may cancel their subscriptions at any time in accordance with our Cancellation Policy.

Changes to These Terms

We may update these Terms from time to time. Continued use of the platform after changes become effective constitutes acceptance of the revised Terms.

Contact Us

Questions regarding these Terms may be sent to:

support@redhillsoperations.com